Frequently Asked Questions (FAQ)

Where is my package?
After placing your order, it typically takes 1-3 business days to process and 3-7 business days for delivery. Orders placed before 5:00 PM (GMT+01:00, Central European Time) are processed promptly.
If these timeframes have passed and your package hasn’t arrived, please contact our customer service team.

Where can I find my tracking code?
Once your order has been shipped, you will receive a Track & Trace code via email. Be sure to check your spam folder, as our emails sometimes end up there. Please note that it may take some time for the tracking link to become active.

How can I track my order?
Use the Track & Trace number sent to you via email to monitor your order's progress. Simply enter it on our dedicated Track & Trace page to view the delivery status.

I’m not satisfied with my package.
For information about returns, please refer to our refund policy.
If you still have questions, don’t hesitate to reach out to us at inspocraftstore@gmail.com.

Thank you for choosing Inspocraft!